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Our take on industry latest news and events


Blog – – Symphony Updates 07/12/2017

by Jake Platford

As we approach the holiday season lets take a look at the latest updates the Symphony team have made. Today we announce a major new function, a number of small but significant improvements and a couple of bug fixes. New Email Editor In the events industry it’s becoming increasingly important to create high quality, informative and […]

Read full article – – Symphony Updates 09/11/2017

by Jake Platford

After a hectic Halloween, the Symphony team is back with a new set of updates to make your job easier. Improvements – Added ‘links’ to the event basic details. Attach specific material URLs to your event. These links can be pulled through by our API onto your own websites to be used to share relevant […]

Read full article – Symphony Updates 21.09.2017

by Catriona Stephenson

Improvements – Addition of new error pages – Extend API functions to include collaborators – Improve speed of API calls including GetSpeakersGlobal, GetWebsitePageContent, GetExtEventsDetails3, GetEventDetails3 – Improve speed of contacts tab – Amendments to “Export Event Details” including addition of speakers field and update to registration field Bug Fixes – Fixed error with report filters […]

Read full article Symphony updates 22.06.2017

by Catriona Stephenson

Improvements – Settings page from dashboard now includes an SMTP accounts page Dashboard > Settings > SMTP Accounts – Attendees tab updated to include waiting list attendees – Addition of new fields to invoice report: 1. Name of the Lead Attendee 2. Organisation Name of the Lead Attendee 3. Organisation Name (company) used on the […]

Read full article Symphony Updates 16.05.2017

by Catriona Stephenson

Improvements – Extended event title length restriction to 300 characters – Bookings forms with default booking of “Waiting list” now take waiting list bookings when the event has reached capacity – Addition of waiting list attendees to “Event Export List” – Addition of “Send individual email” function to Campaign emails – Ability to select who […]

Read full article Symphony Updates 10.04.2017

by Catriona Stephenson

Improvements – Update to “GetExtEventsDetails3″ parameter handling – If there is a date restriction against a ticket type, wording appears on the booking form to say ‘No ticket types are available for the selected attendee type – Addition of new API call – “GetContactEventHistory2″ – Addition of new API call – “GetExtEventDetails4″ – New mergetags {EventId} and {ContactId} […]

Read full article Symphony Updates 23.03.2017

by Catriona Stephenson

Improvements – Marketing opt out date and source added to contact CSV export – Trigger emails extended to support waiting lists – Merge contact also reassigns speaker events – New API call CheckIsRegisteredForEvent2′ – Refactored CheckIsRegisteredForEvent API call – Addition of ‘GetBookingStatuses’ and ‘GetAttendeeStatuses’ API calls – Update to Event details export to strip Word formatting   Bug […]

Read full article Symphony updates 09.03.2017

by Catriona Stephenson

Improvements – Restrict who receives event capacity emails – Update to API – Biography field added to GetSpeakersGlobal – We have removed the “Last 10 days” filter from the dashboard – when you log in you will now only see future events unless you click to “View all” events   Bug fixes – Changes to booking […]

Read full article Symphony Updates (including changes to code function) 15/02/2017

by Catriona Stephenson

Improvements – New “Administrator Notes Report” on an event level – Update to edit codes page – standard field data is updated automatically on booking forms – Addition of fields to CrossEventPaymentOverview report – Agresso report v5.0 – Add ‘+’ sign to credit notes and discounts – Add VAT number to invoice, booking form and manual […]

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