Symphony

The Church of England Lambeth Conference

Background:

The Lambeth Conference is convened once every ten years by the Archbishop of Canterbury and sees the greatest gathering of Anglican Bishops and their spouses anywhere in the world. The Lambeth Conference will take place in July 2008 at the University of Kent, Canterbury, with delegates making the journey from all corners of the globe to take part. The event will attract over 1500 people: bishops and their spouses, translators, youth stewards and more.

The conference will be split into two separate events, one for the Bishops and one for their spouses. There are a myriad of workshops, sessions, speeches and social activities schedules which take part over the 20 days of the event.

Event Requirements:

• Allow delegates to register for the conference online and provide relative travel and requirements information.
• If required allow delegates to pay for their conference registration online including payment of deposit and full balance.
• Stagger registration into three separate stages with a unique code allowing delegates to update their own booking at their convenience.
• Compile detailed customised reports on delegate's requirements.
• Provision of all three registration stages in a language choice of English, French or Spanish.

Benefits delivered:

• Managing the registration process online cut down on significant amounts of time spent on administrative tasks allowing delegates to input their own details.
• No need to sift through endless paper registration forms to handle applications.
• Symphony's up-to-date accurate database holds all delegates records compiled from their online applications.
• Delegate's details can be amended and edited easily and quickly by the conference staff.
• The data collected allowed the event team to access all overseas attendees' travel arrival times and arrangements.
• Detailed reports can be compiled on individual requirements and requests.
• Symphony allows for different attendee types to be recognised and dealt with differently during application and reporting including Bishops, Spouses, Staff/Crew, Speakers/Contributors and Ecumenical Guests.
• Comprehensive all-in-one-place management of all applications for the event.
• Symphony's online nature means that conference staff can access the system from wherever internet access is available.